Vinted Members Express Frustration About Size Changes
Members of the platform have expressed outrage due to a modification that led to products showing incorrect sizing.
The second-hand shopping app has altered its sizing categories for women's and children's garments but did not contact all shoppers about the modification.
Digital Channels Backlash
Countless users and merchants have taken to social media stating that platform listings now display a different size category versus the original listing due to the recalibration.
The company said the new system was more in line with other platforms.
It has advised users to examine their items and manually change the size if necessary, resulting in member annoyance.
Sizing System Updates
Before the change, the sizing featured a single numeric size and a letter, such as S/8 or M/10.
The revised method features a letter and a range like S/UK 8-10.
In some cases, the size labels have been reassigned - for example a size L was previously a 12 but is now a UK 16-18.
Shopper Experiences
A fashion influencer, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
Another user, from Glasgow, said garments she listed featuring size 14 markings were showing in the marketplace as size 20–22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she stated.
Necessary Adjustments
Charlotte Lunn, from Derby, explained she became annoyed by the change as she had to manually change the measurements for "each individual item".
"For me this is particularly frustrating, as I'm chronically ill and selling on Vinted has been paramount for me since losing part of my income," she explained.
Platform Context
The app has more than 100 million shoppers, comprising 18 million UK members.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This isn't the first time where an unanticipated change within the service has received backlash: earlier, the service retracted a modification to its shipping options due to shopper criticism.
